Privacy Policy

Introduction

Welcome to Thunderstrikewins ("we", "us", or "our"). We operate the website located at thunderstrikewins.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and use our social casino services (the "Services").

Thunderstrikewins is a social casino platform designed solely for entertainment purposes. We do not offer real money gambling, real prizes, or cash-outs. All games use virtual credits with no monetary value. By accessing or using our Site, you acknowledge and agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us

We may collect information that you voluntarily provide when you register for an account, use our Services, or communicate with us. This includes:

• Account Information: Username, email address, date of birth, and password.
• Profile Information: Avatar, display name, and other optional profile details.
• Communications: Content of messages or inquiries you send to us via support or feedback forms.

1.2 Information Collected Automatically

When you access or use our Site, we may automatically collect certain information about your device and usage, including:

• Device Information: IP address, browser type, operating system, device identifiers.
• Usage Data: Pages viewed, time spent on the Site, game activity, in-game purchases (virtual currency only), and referring URLs.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and collect usage data. For more information, see our Cookie Policy.

1.3 Information from Third Parties

If you choose to connect your account with a third-party service (such as Google, Facebook, or Apple), we may receive certain information from those services, such as your name, profile picture, and email address, in accordance with their privacy policies and your permissions.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Maintain the Services: Creating and managing your account, enabling gameplay, and providing customer support.
• To Personalize Your Experience: Customizing content, features, and recommendations based on your activity and preferences.
• To Improve Our Services: Analyzing usage trends, monitoring performance, and developing new features.
• To Communicate with You: Sending you updates, service notifications, and responding to your inquiries.
• To Enforce Our Terms: Detecting and preventing fraud, abuse, or violations of our Terms of Service.
• To Comply with Legal Obligations: Meeting regulatory requirements and responding to lawful requests from authorities.

3. Legal Bases for Processing (For Users in the EEA/UK)

If you are located in the European Economic Area (EEA) or the United Kingdom (UK), we process your personal information based on the following legal grounds:

• Performance of a Contract: To provide you with the Services you request.
• Legitimate Interests: To improve our Services, prevent fraud, and ensure security.
• Consent: For certain processing activities, such as marketing communications, where you have given consent.
• Legal Obligations: To comply with applicable laws and regulations.

4. Disclosure of Your Information

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist us in operating the Site, providing analytics, hosting, customer support, or other services. These providers are contractually obligated to protect your information.
• Legal Compliance: If required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information for other purposes with your explicit consent.

We do not sell or rent your personal information to third parties for their marketing purposes.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

• Remember your preferences and login status
• Analyze Site usage and performance
• Enable certain features and functionality
• Deliver relevant content and advertisements (where applicable)

You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure. These measures include encryption, secure servers, access controls, and regular security assessments.

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

8. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including countries that may not provide the same level of data protection. Where required by law, we implement safeguards such as Standard Contractual Clauses to ensure your information is adequately protected.

9. Your Rights and Choices

9.1 Access, Correction, and Deletion

You have the right to access, update, or delete your personal information. You can do so by logging into your account or contacting us at support@thunderstrikewins.com.

9.2 Opt-Out of Marketing Communications

You may opt out of receiving promotional emails by following the unsubscribe instructions in those emails or by contacting us. Please note that you may still receive transactional or service-related communications.

9.3 Additional Rights (EEA/UK Residents)

If you are located in the EEA or UK, you may have additional rights under applicable data protection laws, including:

• The right to object to or restrict processing of your personal information
• The right to data portability
• The right to withdraw consent at any time (where processing is based on consent)
• The right to lodge a complaint with a supervisory authority

10. Children's Privacy

Thunderstrikewins is intended only for users aged 18 and over. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we become aware that we have collected personal information from a child under 18, we will promptly delete such information. If you believe that a child under 18 has provided us with personal information, please contact us immediately.

11. Social Features and Public Forums

Our Site may offer social features, such as chat rooms, leaderboards, or forums, where you can interact with other users. Please be aware that any information you disclose in these areas is considered public and may be viewed, collected, or used by others. We are not responsible for the privacy of any information you choose to make public through these features.

12. Third-Party Links and Services

Our Site may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy does not apply to such third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Virtual Currency and In-Game Purchases

All games on Thunderstrikewins use virtual currency or credits that have no real-world value and cannot be exchanged for cash, prizes, or any other item of monetary value. In-game purchases, if available, are strictly for virtual items and do not constitute gambling or wagering. No real money gambling is offered or permitted on the Site.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page and indicate the "Last Updated" date at the top. Your continued use of the Site after any changes constitutes your acceptance of the revised Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Email: support@thunderstrikewins.com
• Address: [Insert Mailing Address]

16. Jurisdiction and Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the jurisdiction in which Thunderstrikewins operates, without regard to its conflict of law provisions. Any disputes arising from this Policy or your use of the Site shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.

17. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). These may include the right to request information about the categories of personal information we collect and disclose, and the right to request deletion of your personal information. To exercise your rights, please contact us at support@thunderstrikewins.com.

Last Updated: June 2024